Need Assistance? Accessibility Grievance Redressal Process.
We are committed to ensuring an accessible and inclusive experience for persons with disabilities (PwDs). This page outlines our dedicated grievance redressal mechanism, providing clear channels and an escalation process to ensure accessibility-related concerns are acknowledged and addressed in accordance with SEBI guidelines.
In compliance with the SEBI circular, [Entity Name] has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
1. Dedicated Channels
- Email: srinisubs968@gmail.com
- Helpline: +91 9449005703 (operational Mon–Fri, 9:30 AM – 9:00 PM)
- Web Form: Available on www.[entity].com/accessibility
2. Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
- Level 1: Nodal Officer (Mr./Ms. [Name], Email: nodalofficer@[entity].com, Contact: +91-XXXXXXX)
- Level 2: Compliance Head / Director / Partner , Name, Email and Number